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Our promise to every customer: accept no defects, build no defects, ship no defects.
Certifications & Standards
Quality is engineered into the process, not inspected in afterwards. All plants operate under ERP with KPI-driven management and continuous staff training.
We publish our KPIs because we hold ourselves to them.
| # | Performance Indicator | Quality Target |
|---|---|---|
| 1 | Customer complaint rate | < 1.0% |
| 2 | Finished-product yield | > 98% |
| 3 | Supplier on-time delivery | 100% |
| 4 | On-time delivery to customer | ≥ 86% |
| 5 | Customer satisfaction score | ≥ 86 / 100 |
A dedicated quality organization reports directly to the General Manager, independent of production.
Engineering data review and tooling audit before any panel enters production.
Product reliability validation, measurement-system analysis and process-capability studies.
Incoming inspection, in-process audits, first-article and finished-goods inspection.
Root-cause analysis and corrective action on every defect, fed back to engineering.
8D reports, FAI reports and CoC supplied with shipments on request.
In-house lab for cross-sections, microsection analysis, solderability and plating thickness (X-ray CMI-900).
We welcome customer quality audits. Schedule a factory tour of our Shenzhen or Dongguan plant.
